Concept

Under the framework of the e-MEDIATION project, an electronic mediation platform will be developed and launched. The platform will work in two language versions – Bulgarian and English and will provide convenient and easy-to-use service for the conduct of an e-mediation procedure. The idea behind the platform’s concept is to enable the businesses with a solution for fast and effective alternative dispute resolution that could be used from every point of the world or simply from the comfort of the office. The mediatiors who will manage the e-mediation procedures on the platform will be from the Mediation Center with the Court of Arbitration at the Bulgarian Chamber of Commerce and Industry.

At the same time, the e-MEDIATION project works to raise the overall awareness raise on mediation culture in Bulgaria. To this end, a wide dissemination campaign is planned presenting both the project and the e-mediation platform.